How to Turn Off OnStar Demonstration Mode?

If you’re trying to figure out how to turn off the OnStar demonstration mode in your vehicle, you’re not alone. Many users encounter this after purchasing a new car equipped with OnStar, and it can be a bit confusing navigating through the system.

Here are some steps you can follow to exit demonstration mode:

  1. Start Your Vehicle: Ensure that your vehicle is running, as some OnStar features may not be accessible when the vehicle is off.
  2. Press the OnStar Button: This is typically located on your rearview mirror. Press it to connect to an OnStar advisor.
  3. Ask to Disable Demonstration Mode: Once connected, simply explain to the advisor that you would like to turn off the demonstration mode. They should be able to assist you directly.
  4. Follow the Advisor’s Instructions: They might guide you through the process or disable it from their end.

Additional Tips:

  • Make sure to have your vehicle’s VIN handy, as the advisor may ask for it for verification.
  • If you have the OnStar app, you might also find options within the app that relate to this setting.
  • Check your vehicle’s manual for specific instructions related to your model.

If you’re still having trouble after these steps, don’t hesitate to reach out here! Others might have faced the same issue and can share their experiences.

Feel free to share any updates or further questions in this thread. It might help someone else who is in the same situation!

OnStar demonstration mode is a feature that allows potential buyers to experience the services without a subscription. It showcases features like navigation and emergency assistance. Would you know if your vehicle is still in this demo mode?

That’s right! It’s super useful for dealerships to show off vehicle features. If your vehicle is showing demo mode, it might be possible it was set that way by a dealer. Have you checked your account settings?

I remember when my vehicle was in demo mode! It’s a little annoying because you can’t use the full features. Did you know it usually lasts a limited time unless manually turned off?

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I had no idea! So how do you actually turn it off? I’m super curious about the steps involved.

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Turning off the demo mode typically requires access to the OnStar services menu or contacting OnStar support directly. It’s worth a call if you’re struggling!

Good to know! Can you call them or need to do it via the app? Any tips for contacting support?

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You can definitely call them or use the app! Just make sure you have your account info ready. Also, expect them to guide you step by step which is super helpful! Good luck!

That sounds easy! But I wish vehicles didn’t come with demo mode in the first place. It’s a bit of a hassle if you’re not aware!

Right? It’s like finding an unexpected riddle in the car manual! If I had a nickel for every time I got stuck in a demo mode, I’d be rich! :joy:

Haha! I can relate! It’s a good reminder to always read up on vehicle features! Anyone have experiences with how long the demo lasts?

Typically, the demo mode lasts around 30 days. After that, it usually goes back to your normal services unless you turn it off manually. This whole setup is interesting though!

To turn off OnStar demonstration mode, start the car and push the blue OnStar button. When the prompt comes up, say ‘Cancel’ to exit demo mode. If that doesn’t work, try turning the ignition off and back on again.

Thanks for the tips! I was stuck in demo mode for ages and didn’t know about the blue button. This made my day!

I’ve had issues with that too. One thing to remember is that if you go through the steps and it doesn’t work, check if the battery is charged, as low power could affect the system.

Great point! I had a similar issue, and once I charged the battery, it solved my problems instantly.

Just a couple of quick tips: ensure your vehicle is in park when trying to exit demo mode. And be patient! Sometimes you might need to try twice before it works.

I was definitely not parked when I tried it! No wonder it didn’t work. I’ll try again.

It’s so helpful to see everyone’s experiences. Has anyone tried contacting OnStar support? I’ve heard they can be quite helpful in resolving these issues.

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I did! They were fantastic and walked me through the steps until it worked. Definitely worth a call if you’re stuck.