Thoughts on Marshall Goldman Cleveland? Looking for Reviews!

Car Buying Advice
1

I’ve been considering purchasing a luxury vehicle from Marshall Goldman Motor Sales in Cleveland, but I’m eager to gather some feedback before making any decisions. Has anyone here had personal experiences with this dealership?

A few things I’m curious about:

  • Customer Service: How was the service you received? Were the staff knowledgeable and friendly?
  • Inventory: Did they have a good selection of exotic and luxury vehicles?
  • Pricing: Were the prices reasonable compared to other dealerships in the area?
  • General Reputation: What are the general sentiments about this dealership?

I’ve seen mixed reviews online, and I want to ensure I’m making a well-informed decision. If you could share any insights or personal experiences, I’d greatly appreciate it! Thanks!

2

I’ve had a fantastic experience with Marshall Goldman Cleveland! The staff was incredibly responsive and went above and beyond to ensure my needs were met. Highly recommend!

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3

That’s great to hear! I had a similar interaction where the staff stayed late just to finish my paperwork. Super impressed!

4

I found their customer service to be decent, but there were a few times I had to follow up for updates. Still, the staff is friendly and willing to help.

5

That’s good to know! I guess everyone’s experience can vary, but I appreciate the transparency.

6

I’ve been to Marshall Goldman a couple of times. The staff is impressive and very knowledgeable, which made me feel at ease when making a purchase.

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7

Absolutely! Knowledgeable staff makes all the difference, especially when you’re investing in something big like a vehicle.

8

I had a negative experience when trying to get my questions answered. It took longer than expected, and I left feeling dissatisfied. Disappointing!

9

Sorry to hear that! I wonder if there was a specific reason for the delay. Sometimes it’s just a busy day.

10

I had a fantastic sales associate who was super attentive! They even sent me follow-up texts to ensure I was happy with my purchase. Kudos to the team!

11

That’s really nice! It’s refreshing to see such dedication. Makes the whole process feel personal.

12

Overall, I’d say my experience was neutral. Nothing exceptional, but they did what was necessary. Wouldn’t deter me from trying them again.

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13

Why can’t all dealerships be like Marshall Goldman? I mean, it’s not rocket science to treat customers well! :joy:

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14

I’ve purchased two vehicles from Marshall Goldman Cleveland, and both have been in excellent condition. Their maintenance history was transparent, which I really appreciated.

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15

That sounds promising! What types of vehicles did you buy? I’m especially interested in the luxury brands they offer.

16

I bought a BMW from them last year. So far, it’s been very reliable! They even provided me with a solid after-sale support. Definitely worth the investment!

17

Nice to hear! How has the maintenance been? Any unexpected costs?

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18

Maintenance has been pretty standard. I’ve had a few routine services, but nothing major! They do a great job of managing expectations.

19

I had a less favorable experience. The car I bought had several hidden issues. Just double-check their used inventory!

20

That’s unfortunate, Paul! Did they help at all with those issues after the purchase?

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